How do I check my Avaya AES license?

To check your AE Services license file properties through PLDS you can use the MAC address of the WebLM server hosting your license to regenerate the license. Login to with your SSO Credentials and from the Menu at the top select ‘Activation’ and then ‘Regenerate’.

What is Tsapi in Avaya?

TSAPI is an abstraction of Communication Manager’s proprietary, low level Adjunct Switch Application Interface (ASAI). TSAPI enables access to the full complement of third party call control capabilities provided by Avaya Aura Communication Manager as an evolution server.

How does Avaya DMCC work?

A DMCC softphone is an instance of a phone or extension that is created by AE Services and then registered on Communication Manager. DMCC with Media Control provides the ability to record media from a call into a WAV file or play a voice announcement or tone that is prerecorded in a WAV file.

What is a TSAPI license?

The TSAPI basic user license is often referred to as either an “agent-based license” or a “station based license.” It is intended for applications that want to monitor or control a station or monitor an ACD split. In the license file it is referred to as a “Simultaneous User” license.

What is TSAPI and DMCC?

Note that the TSAPI license is used for device monitoring, and the DMCC license is used for media recording. Versadial VSlogger requires TSAPI Basic license for each monitored IP Phone, softphone and ACD Split (Hunt Group) and DMCC Basic license for each recorded IP phone and softphone.

How do I check my license status on Avaya CM?

Log in to Communication Manager System Management Interface. On the Administration menu, click Licensing. In the left navigation pane, click License Status. The License Status page displays the license mode, error information, System ID, Module ID, WebLM server, application version, and supported end date.

What is AES Avaya?

Also known as : AES. Avaya Aura® Application Enablement Services is a server-based software solution that provides an enhanced set of telephony APIs, protocols, Web Services, and direct IP access to media, and supports standards such as CSTA, JTAPI and TSAPI that expose Avaya Aura® Communication Manager features.

How do I check my Avaya license?

To view license file status:

In the main menu of the web administration interface under Security, click the View License Status link.
The View License Status screen appears and displays one of the following Avaya MultiVantage license modes:
When finished, continue working with the web administration interface as needed.

How do I find my Avaya IP Office license?

To check the licenses

Start System Status Application and login to the IP Office system.
Click on Resources in the left-hand navigation panel and select Licenses.
The information displayed details the status and usage of the licenses currently in the IP Office system’s configuration.

How do I update my Avaya IP Office?

The current Version and the Available version are displayed. Tick the required box under Name and click on Upgrade. Enter the password of the existing configuration (not the default). Click OK and the IP Office will reboot.

What is the AES Advanced User License name for TSAPI?

AE Services release 3.1 onwards the TSAPI Advanced User license name is changed to AES ADVANCED SMALL SWITCH (VALUE_AEC_SMALL_ADVANCED), AES ADVANCED MEDIUM SWITCH (VALUE_AEC_MEDIUM_ADVANCED), and AES ADVANCED LARGE SWITCH (VALUE_AEC_LARGE_ADVANCED) licenses. These licenses categories are based on the switch size.

What TSAPI advanced license is required for a communication manager?

One TSAPI Advanced License is required for each Communication Manager that the AE Services uses to perform any of these features. There are three types of TSAPI Advanced License. The type required depends of the platform upon which the Communication Manager is running:

Why am I getting a TSAPI license error when installing an application?

This error is a clear indication there are insufficient TSAPI licenses for TSAPI licensed dependent applications to operate properly.. Enable TSAPI traces and or 3rd party application CTI trace to confirm the error. Per the TSAPI Programmers guide:

What is applicable Avaya affiliate (―Avaya‖)?

APPLICABLE AVAYA AFFILIATE (―AVAYA‖). Avaya grants End User a license within the scope of the license types described below. The applicable number of licenses and units of capacity for which the license is granted will be one (1), unless a different number of licenses or units

How do I check my Avaya AES license?